PRIVACY POLICY

QNAUS.COM is based in Calgary, Alberta, Canada. Our address is B250 2210 2nd Street SW, Calgary, T2S3C3, Canada. This policy describes how we and our other group companies (referred to collectively in this policy as 'we', us' and 'our') collect, use, process and share information that QNAUS.COM collects about you. Our business is constantly evolving and so this document may change from time to time. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new policy will be effective from the date it is published by us. This policy applies to all of our games, whether played on our website, on mobile devices, PC or on other platforms such as Facebook. It also applies to our advertising activities on all platforms as described below and other services that we may provide to you from time to time. In this policy we refer to our games, websites, advertising activities and other services collectively as the "Service". By downloading, accessing and/or playing our games and using the Service, or interacting with our website, you agree to the use of your information in accordance with this privacy policy. If you have any concerns about providing information to us or it being used as described in this privacy policy you should not use our games or other Services. As set out in the terms and conditions relating to our Services, you must be at least 13 years old to access and/or use the Service. We do not knowingly collect personal data about children under the age of 13.

We collect information from a number of different sources, but most of it comes directly from you when you use the Service, interact with our websites, interact with our advertising or other Services. Broadly the information we collect about you relates to the type of device you are using, how you utilize the Service and play games (such as levels attempted and purchases made), other games or apps you use on your device and may include information that you submit when creating an account with us or which you allow us to access when you connect to your social network accounts through our games or Services. We may also collect information from advertising platforms and partners and other third parties such as information about purchases and interests.

In more detail, depending on which of our Services you interact with we may collect and process the following types of information:

• details about how you use and interact with the Service (for example, information about how and when you play our games or visit our website(s), what device you use to access our games and services or details regarding profile visits, as set out in the section entitled User Profile;
• information that you provide us with when you fill in forms, answer questions or complete surveys when using the Service, when you create an account with us or if you invite your friends to use our games and Services;
• the content of messages sent using our chat and messaging systems;
• if you contact us or respond to messages and communications that we send to you, we may keep a record of that correspondence;
• your interactions with us on our social media channels;
• information we collect via cookies and other similar technologies;
• information we collect from you when you the Service to third party platforms or social network services or use other social or player-to-player functionality; and
• information we collect about you from third party companies (including publishing partners, platforms, advertising platforms and partners and data aggregators) which may include attributes about you and your interests, as well as other services you use, demographic and general location information. We will use this information as described in this policy subject to any limitations in the privacy policy of the company that collected the information from you.

When you make purchases on or through our website(s), we may collect certain payment information from you on behalf of our payment service providers. This information is temporarily cached in a way that cannot be ready by us. We do not collect or retain credit card information. Our payment service providers will provide us with information about your purchases so that we know your purchase was authorized. When you purchase items via our mobile apps we do not collect or store any payment information from you. Finally, we may collect some of the information types referred to above on an aggregated or anonymized basis, or we may use it or share it in an aggregated or anonymized way, for research or analysis into the way our Services operate and are used.

When you utilize our Service, we will give you a unique identifier which we will associate with an account (the User Profile). The User Profile will be specific to you and will remain anonymous unless you choose to add your personal information to that King Profile. Others players in a game scenario may be able to see your progress and other information such as achievements, but no personally identifying information will be visible to other players. You can choose to add your personal information to your User Profile so that you can log in on multiple devices and synchronise your progress in across multiple devices on multiple platforms, and also so that you can play with your friends. Your User Profile and the information it contains, such as your game achievements, will be visible to other users of our services. If you choose to add personal information to your King Profile it will be visible to your friends and other players anywhere in the world.

If you choose to view another individual's profile, that individual and other users of the Service will know that you have visited them as some of your Social Data and a link to your User Profile will be displayed on that individual's User Profile. They will also be able to visit your User Profile. You will also be able to see which other players have viewed your User Profile. You can choose to log into your User Profile using your Facebook account details. If you do this, you will be able to use your Facebook account to log in on multiple devices and synchronise progress across those devices. We will receive some of your Facebook account information and exactly what information we receive is subject to your settings in your Facebook account. We may use this information for the purposes described in this privacy policy, including in order to advertise to you. Once connected in this way, you will also be able to see which of your friends are using the Service including any game progress (and they will be able to see you and your progress). This may also allow you to access other functionality, such as inviting friends to play, asking other players for lives and 1-2-1 messaging. We will not post anything to your Facebook page without your permission. In the future we may also allow you to associate your User Profile with other social network accounts and use your log in details for that account to log into your User Profile. Where we do this, either we or your social network service provider will let you know what information we will receive about you from that social network.

If you choose to play our games online on the desktop version of Facebook.com, your basic Facebook account information will automatically be associated with yourQNAUS.COM account. You can control how your Facebook information is used and shared with your Facebook friends in your Facebook account settings.

Where you connect or associate your User Profile with any third party social network or platform, that social network applications or platform will provide certain information about you to us. These social networks and platforms are created and maintained by a third party which is not a part of or controlled by us. We may use this data for the purposes described in this privacy policy, including in order to advertise to you. You should ensure that you read the third party social network or platform's terms of service and privacy policies to understand how they treat your data and what information they might share with us. You can make changes to what data a third party social network or platform shares with us, or stop our Services interacting with that social network or platform by adjusting your settings with the third-party provider, however you may find you are not able to enjoy all of the same features of our Services.

We, our suppliers and group companies may use the information we collect about you for a number of purposes. These include providing our games and other services to you, optimising the games and services we provide, enabling in-app purchases, storing your progress through our games, enabling social network integration, providing customer service support when you need it. We also use your information in connection with our advertising purposes. For more information, see below. We may also use your information for research or analysis. Finally, there may also be other reasons why we need to use your information, such as maintaining records or protecting our legal rights. A more detailed description of how we use your information is set out below.

We use your information to enable us to provide our games, advertising and other Services to you and to optimise all of them so that we can make them the best they can be for you and all our players. This will include use and analysis of aggregated data to make sure that our games work properly on all devices and are as enjoyable as they can be for all our players.

Some of our Services include player-to-player chat functionality. Users of chat service(s) can send messages to other registered players. Your messages may be used and stored by us: (a) to convey your messages; and (b) to enable you and your recipients to view your message history. We reserve the right to review the content of your messages, including by using automatic filters, to ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason. We will not use the content of your chat messages for any other purpose.

We may use your information to send you direct marketing and promotional materials relating to our Services or related products, for example sending you communications (including by email) for these purposes on our, or a third party's behalf. For example, we might send you information about merchandise relating to our Services. If you do not want us to use your information in this way please let us know by contacting us at contact@qnastar.com.

We use your information, including data that you provide directly to us in communications, to provide you with support through our customer service channels when you need it. We may also use it to contact you, for example as part of customer service or to send you updates about our games and services. Finally, we will use your data to manage your account and relationship with us and improving your experience when you use our Services.

We use analytics tools, which may include third party analytics tools, to collect information about how you play our games and those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys or to engage directly with you, for example by sending you communications (including by email), for these purposes. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new game features and content.

We have a number of social and community channels which we use to communicate with our players. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.

From time to time we may run competitions, including in games and via our community channels. Those competitions will have their own specific terms and conditions, but we will use personal information that you provide in relation to that competition for the purposes of running the competition. We may also publish the names and entries of competition entrants.

We may use personal data that we hold to prevent cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention, such as the police. We may use your data as required or permitted by any applicable law.

We will share your information:

• where we have your consent to do so (including as set out in this Privacy Policy);
• as reasonably necessary in order to provide the Service to you (for example, by providing your personal information to suppliers we may use to fulfil the Services or to communicate with you);
• where it is necessary to carry out your instructions (for example, to process a payment instruction we must provide your personal information to our payment processors);
• where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it;
• when you submit information as part of a competition or otherwise interact with our social media channels (for example, by providing a testimonial about one of our Services) we may publish the information you submitted, alongside your name and home country on our website(s) and social media channels;
• as we reasonably believe is permitted by law or regulation or as is necessary to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect our rights, property, and safety as well as that of our users or others;
• if there is a sale of the assets of QNAUS.COM or corporate restructuring, or as a result of a change of control of QNAUS.COM, or in preparation of any of these events. Any third party to which we transfer of sell our assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.
• Our games and our websites include social features that enable you to interact with other players. These features will enable other players to see your username, your avatar and your progress through our games and other game play related information such as high scores. Depending on your settings in your social network or User Profile, other information in your profile may be shared with other players. Also, other players will be able to see anything that you post to any public page, forum or other similarly open feature in our games, websites, community channels or other Services.

We may share your information with our service providers if necessary to enable them to provide services to us.

You have certain rights in relation to the personal information that we hold about you. Those rights include:

• Right of access. You have a right to know what information we hold about you. In some cases you have the right to have the information communicated to you. If you wish to exercise this right please contact us letting us know that you wish to exercise your right of access and what information in particular you would like to receive. We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any information, and the law permits us to charge a fee for exercising this right of access. Please note that we may not be able to provide all the information you ask for, for instance if the information includes personal information about another person. Where we are not able to provide you with information that you have asked for, we will endeavour to tell you why. We will try to respond to any request for a right of access as soon as possible, but we will always do so within 40 days of receipt of your request, evidence of ID and any applicable fee.
• Right to correct personal information. We try to keep the information that we hold about you accurate and up to date. Should you realise that any of the information that we hold about you is incorrect, please let us know at contact@qnastar.com and we will correct it as soon as we can.
• Data deletion. In some circumstances you have a right to have some of the personal information that we hold about you deleted. Should you wish to have any information about you deleted, please contact us using the information below. Please note that to ensure that we do not collect any further information you should also delete downloads from your mobile devices and clear cookies from any device where you have used the Service in a web browser. Where we delete personal information about you, we may still retain some or all of that information for other purposes such as maintaining financial records, protecting or enforcing legal rights, maintaining marketing suppression lists or for technical reasons such as maintaining technical security or our database integrity. We may also retain your information in an anonymized form.
• Account deactivation. If you have created an account with us, you can ask us to deactivate that account by contacting us using the information below. We may ask you for other information before we are able to deactivate your account. That information might include information about your mobile device. Other steps you should take should you wish to completely deactivate your account include disassociating your Facebook account from our mobile games and deleting our games from your mobile devices. Please note that if you completely deactivate your account all your progress in our games and any unspent Virtual Assets will be lost and we may not be able to restore them in the future.
• Direct marketing opt-out. If you have elected to receive direct marketing communications from us, you can change your mind at any time by following the opt out link in any marketing communication that is sent to you. If you have elected to receive more than one type of marketing communications from us, you may need to opt out of all of them individually. It may take a few days for us to update our records before any opt out is effective.

There are other ways in which you can control the personal information that we collect about you. For instance, you could disconnect your Facebook or other social network account from our games or delete our games from your mobile device. You could also reset your mobile advertising identifier or limit ad tracking altogether using the settings in your phone. Finally, you could limit or prevent the use of cookies in your web browsers.

We will keep your information for as long as we consider necessary for the purposes described above, or as long as the law allows. We store your information on servers that we control which are primarily based in Canada. We may also use servers that are located outside Canada and we may engage partners outside Canada who will also process and store your information to provide services to us.

We may provide links to third party applications, services or websites from our Services (including advertising that may link to a third party). You understand that when you click on these links any data which you provide afterwards is subject to that third party's privacy policy. We can take no responsibility for the content, safety, privacy or security of any third-party application, service or website.

The privacy policy and this summary may change over time. We will post the updated privacy policy on this page. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new policy will be effective from the date it is published by us.